Afrinex Solutions

Legal

Terms of Service

The terms that apply when you use this website or request a service from Afrinex Solutions.

Draft under review. This document is a working draft and has not yet been reviewed by a legal professional. It is not legal advice.

Last updated: Draft, not yet published

1. About these terms

These terms apply to your use of this website and to services provided by Afrinex Solutions. By sending an enquiry or agreeing to work with us, you accept these terms. TODO: review

2. Our services

Afrinex provides digital and online assistance, data services, software and website development, AI and automation, and creative and professional support. Service descriptions on this website are general and do not form an offer.

Afrinex Solutions is an independent service provider and is not affiliated with SHA, KRA, or any government agency. Decisions on registrations, filings, and applications are made by the relevant authority, and we cannot guarantee their outcome. TODO: review

3. Enquiries, scope, and quotes

After you send an enquiry we review it and confirm whether we can help. The work, cost, and expected timeline are agreed with you before work begins. TODO: review — specify how agreements are confirmed (e.g. written quote, message confirmation).

4. Your responsibilities

  • Provide information that is accurate, complete, and yours to share.
  • Share sensitive details only through the method we confirm.
  • Review work or submissions when asked and tell us promptly about any errors.

5. Fees and payment

TODO: review — set payment methods (e.g. M-Pesa), deposits, due dates, refunds and cancellations, and government fees paid on the client's behalf.

6. Deliverables and intellectual property

TODO: review — state when ownership of websites, software, designs and source files transfers to the client, and any rights Afrinex retains (e.g. reusable components, portfolio use with permission).

7. Third-party platforms

Some work depends on third-party services such as government portals, hosting providers, or messaging apps. We are not responsible for their availability, changes, or fees.

8. Confidentiality and personal data

We treat information you share as confidential and handle personal data as described in our Privacy Policy.

9. Limitation of liability

TODO: review — define limits of liability consistent with Kenyan law, including the Consumer Protection Act, 2012.

10. Ending work

TODO: review — set notice, payment for work completed, and handover terms when either party ends an engagement.

11. Governing law

These terms are governed by the laws of Kenya. TODO: review — confirm dispute-resolution approach (negotiation, mediation, courts).

12. Changes

We may update these terms. The version shown on this page applies from the date stated above.

13. Contact

Questions about these terms: email [email protected] or message us on WhatsApp.